Shopping Information
What is the process for placing an order?
To place an order, simply browse our product catalog, select the items you wish to purchase, and proceed to checkout. You'll be prompted to enter your shipping and payment details. Once your order is confirmed, you'll receive an email with your order summary and expected delivery date.
How much does shipping cost and how long will it take?
When can I expect my package to arrive?
Can branding impact sales performance?
Payment Information
What payment methods do you accept?
Is my payment information secure?
Can I get a refund if I’m not satisfied?
How can I update my payment information?
Order Returns
How do I return an item?
To return an item, follow our return process outlined in our return policy. Generally, you will need to initiate a return request, package the item securely, and send it back to us using the provided return shipping label. Once we receive the returned item, we will process your refund or exchange according to your preference.
What is the return policy?
Our return policy allows returns within 30 days of receipt for most items. Products must be returned in their original condition and packaging. Some exclusions may apply, such as personalized or perishable items. Please review our full return policy for detailed information.
Will I have to pay for return shipping?
Return shipping costs may be covered by us or the customer, depending on the reason for the return and the return policy. If the return is due to a defect or an error on our part, we typically provide a prepaid return shipping label. For other returns, customers may need to cover the return shipping costs.
When will I receive my refund?
Refunds are processed once we receive and inspect the returned item. Generally, you can expect to receive your refund within 7-10 business days after the return is processed. Refunds are issued to the original payment method used for the purchase.
